EPCOR Payments Conference – Spring 2018

The Road to Faster Payments
May 22 – 24, 2018 • Columbus, OH

Register

About The Event

Don’t let faster and emerging payments and the ever-changing rules and regulatory landscape of the payments industry “roadrunner-over” your organization! Industry leaders are coming right to your backyard to help you face current and upcoming payments challenges head-on.

With more than 30 informative sessions, four learning tracks, a solution-packed exhibit hall, Food-for-Thought open discussion forums, an optional How to Confidently Identify Third-Party Senders workshop and peer-to-peer networking, EPCOR Payments Conference – Spring 2018 provides a balanced experience to help payments professionals of all backgrounds and skillsets zero in on payments topics such as the impact and opportunities of faster payments, security, strategy, risk management, fraud trends, regulatory considerations, payment initiatives, emerging payments technology and more.

Where

Hilton Columbus/Polaris

8700 Lyra Drive, Columbus, OH 43240

When

Tuesday to Thursday

May 22 – 24, 2018

Pre-Conference Workshop

How to Confidently Identify Your Third-Party Sender Relationships

Shelly Sipple, AAP, APRP, EPCOR; Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR

The implementation of the Third-Party Sender Registration Rule has prompted many ODFIs to ask “do we have a Third-Party Sender relationship?” In this course, you’ll examine the difference between Third-Party Senders and Third-Party Service Providers and learn how you can properly identify Third-Party Sender relationships at your financial institution. Together we will walk through scenarios to determine how to apply the new Third-Party Sender Registration Rule and provide required information to NACHA.

Gala Reception

Tuesday, May 22 • 5:30 pm

Stick around after the closing session and unwind with new and old friends while you enjoy cocktails and light refreshments at the Gala Reception.

Awards Luncheon

Wednesday, May 23 • 11:30 am

All conference attendees are invited to join us for a special lunch celebrating attending AAPs and NCPs, and announcing our EPCOR Payment Systems Award winners.

Food-for-Thought Open Discussion Forums

Tuesday, May 22 • 9 a.m. and 10 a.m.

Not going to the pre-conference workshop? No problem—we have an option for you! Make the most of your pre-conference time by joining your peers for coffee, refreshments and a casual conversation surrounding topics impacting your organization.

Learn from the Best in the Payments Industry

Our Speakers

Philip Andreae

Philip Andreae

Philip Andreae & Assoc.

Philip Andreae

Philip Andreae & Assoc.

Philip is an executive coach and management consultant focused on thought leadership in the mobile, IoT, wearable, financial services, identity, authentication, identification, verification and payments space.

He appreciates the challenges investors, FinTechs, issuers, merchants, acquirers, processors and networks face as they address the various disruptive approaches to affording and effecting payments in both the physical and digital shopping environment.

Marlene Barkheimer

Marlene Barkheimer

Farmers State Bank

Marlene Barkheimer

Farmers State Bank

 

Jill Castilla

Jill Castilla

Citizens Bank of Edmond

Jill Castilla

Citizens Bank of Edmond

Jill Castilla leads Citizens Bank of Edmond as its President and CEO, and is Chairwoman of its bank holding company.

As an industry leader and active community member, Jill serves on the Board of Directors of American Bankers Association, SMU’s Southwest Graduate School of Banking, MetaFund, a community development financial institution, Edmond Chamber of Commerce and the YMCA of Greater Oklahoma City. She is the visionary behind "Heard on Hurd,” Citizens Bank of Edmond’s community building event that draws more than 25,000 attendees to the monthly bank celebration.

Jill has been named "Community Banker of the Year" by American Banker, "Most Innovative CEOs in Banking" by Bank Innovation, "Most Admired CEOs in Oklahoma" by The Journal Record, "Most Powerful Women in Banking-Women to Watch" by American Banker and "Business Leader of the Year" by Oklahoma Christian University.

Keith Gray

Keith Gray

The Clearing House

Keith Gray

The Clearing House

With more than 20 years experience in the financial services sector, focusing on new product innovation and go-to-market strategy and execution. Mr. Gray’s main areas of focus are online delivery, mobile, and payments. He works with both financial institutions and the financial services community to facilitate the successful launch of TCH’s Real Time Payments Network and Secure Token Exchange.

Brian Guess, AAP

Brian Guess, AAP

KeyBank

Brian Guess, AAP

KeyBank

As Payables Team Leader, Brian is responsible for ACH, Wires, Commercial Real Time Payments and Check Payables and works extensively with many different industry groups to shape changes within the payments industry. Brian was part of a KeyBank team that received the 2017 NACHA Challenge award for innovation.

Debbie Housh, AAP, CTP

Debbie Housh, AAP, CTP

Commerce Bank

Debbie Housh, AAP, CTP

Commerce Bank

Ms. Housh is a Senior Vice President with Commerce Bank in Kansas City, MO. She has over 30 years of experience in the Financial Services Industry, with 22 years in ACH and electronic payments. Her current responsibilities as Payment Systems Operations Group Manager include operational oversight for all non-card payment types including ACH, Domestic and International Wire Transfer, Remote Deposit, and Check Processing. In addition, she has responsibility for Electronic Banking, Fraud Detection, Exceptions, Research and Adjustments, and Account Analysis.

Ms. Housh graduated from University of Missouri, Kansas City with a Bachelors of Business Administration degree.

Kathy McKinnon, CCUFC

Kathy McKinnon, CCUFC

SIUE Credit Union

Kathy McKinnon, CCUFC

SIUE Credit Union

 

Jane Larimer

Jane Larimer

NACHA

Jane Larimer

NACHA

Executive Vice President of ACH Network Administration and General Counsel of NACHA, leads the department that supports NACHA’s role as administrator of the ACH Network, including rulemaking, risk and compliance and network development. Larimer also provides legal support for NACHA. Prior to joining NACHA, Larimer practiced law with Bryan Cave LLP, formerly Powell, Goldstein Frazer & Murphy, in Atlanta, Georgia.

Jessica Scott

Jessica Scott

KeyBank

Jessica Scott

KeyBank

Jessica Scott, Senior Vice President and Client Success Leader for KeyBank’s Enterprise Commercial Payments, has 14-plus years of experience in the commercial payments industry.

She started her career delivering treasury management solutions to commercial real estate companies nationwide, with specific focus on REITs and multifamily property management companies. In addition to consulting on treasury solutions, she has extensive experience with both servicing and implementing treasury products. She is now responsible for leading client success activities for commercial payments, including the new client onboarding and client servicing and associated processes, tools and technologies across KeyBank’s focus industries and business segments.

Tristan Thompson

Tristan Thompson

UMB

Tristan Thompson

UMB

Tristan Thompson is Vice President and Payments Group Manager at UMB Bank in Kansas City, MO. He has responsibility for the overall strategy, delivery and execution of UMBs Payments Product offerings. He manages a team with expertise in ACH, Wire Transfer, Check Services, ARP, Positive Pay, Lockbox, RDC, Cash Vault, and Merchant Services. Prior to his time with UMB, he served as a manager within KPMGs Financial Services Banking practice. Tristan graduated from University of Florida’s Warrington College of Business and currently represents UMB as a member of the Federal Reserve’s Faster Payments Task Force, NACHA’s Rules & Operations Committee, NACHA’s TPI Board of Regents and EPCOR’s Payments Committee.

Wendy Wishon, AAP, NCP

Wendy Wishon, AAP, NCP

EPCOR

Wendy Wishon, AAP, NCP

EPCOR

Ms. Wishon joined EPCOR in 1996 after a career in bank retail and operations areas, for a community bank, a savings and loan and a large commercial bank. As Senior Vice President, Ms. Wishon oversees all critical functions of the organization, including EPCOR payments education activities, annual conferences, and EPCOR advisory services. Ms. Wishon has been an Accredited ACH Professional (AAP) since 1996; and achieved her National Check Professional (NCP) designation in 2011. Wendy is a frequent speaker at various payments industry conferences, including NACHA’s Payments Conference and other regional conferences. Ms. Wishon represents the EPCOR membership on NACHA’s Product Innovation Standing Rules Work Group, and NACHA’s Payments Risk Accreditation Oversight Panel.

Hilton Columbus/Polaris

Columbus, Ohio

May 22 - 24, 2018

3 Days of Payments

Limited Available Seats

Hurry Up! Don't Delay!

Gala Reception

Don't miss it

Event Schedule

Make EPCOR Payments Conference – Spring 2018 your conference by building a custom educational experience tailored to your needs, attending four general sessions and choosing from more than 30 sessions in 4 different learning tracks, with some sessions being offered twice so you don’t have to make the difficult choices. Create your own schedule and change tracks or sessions any time you want.

# Session Speakers Time
1 How to Confidently Identify Your Third-Party Sender Relationships Shelly Sipple, AAP, EPCOR
Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR
9:00 a.m.
2 Opening Comments Ann-Marie Bartels, CEO, EPCOR and EPCOR Chairman 1:15 p.m.
3 Faster Payments – Impacts and Opportunities Moderator: Brian Guess, AAP, KeyBank
Panelists: Jane Larimer, NACHA; Keith Gray, The Clearing House; Tristan Thompson, UMB
1:30 p.m.
4 What the Escheat? – All You Need to Know About Unclaimed Property! Pamela Wentz, Georgeson;
Mary Gilmeister, AAP, NCP, WACHA
2:40 p.m.
5 The U.S. Faster Payments Council Ann-Marie Bartels, AAP, EPCOR; Susan Doyle, AAP, Commerce Bank 2:40 p.m.
6 Rookie Season: First-year Lessons from Two Payments Operations Managers Moderator: Brian Laverdure, AAP, EPCOR. Panelists: Brian Weide, AAP, CTP, Crossfirst Bank; James Duckro, Heartland Bank 2:40 p.m.
7 Improved Payments Security with Biometrics David Lott, Federal Reserve Bank 2:40 p.m.
8 Ensure Your Unclaimed Property Procedures are Current and Complete Pamela Wentz, Georgeson; Mary Gilmeister, AAP, NCP, WACHA 4:15 p.m.
9 Payments Laundering: Become an Expert Jane Hennessy, G2 Web Services 4:15 p.m.
10 Harnessing the Full Potential of APIs Jane Larimer, NACHA 4:15 p.m.
11 Improved Payments Security with Biometrics David Lott, Federal Reserve Bank 4:15 p.m.

How to Confidently Identify Your Third-Party Sender Relationships

Shelly Sipple, AAP, APRP, EPCOR; Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR

The implementation of the Third-Party Sender Registration Rule has prompted many ODFIs to ask "do we have a Third-Party Sender relationship?" In this course, you'll examine the difference between Third-Party Senders and Third-Party Service Providers and learn how you can properly identify Third-Party Sender relationships at your financial institution. Together we will walk through scenarios to determine how to apply the new Third-Party Sender Registration Rule and provide required information to NACHA.

Faster Payments - Impacts and Opportunities

Moderator: Brian Guess, AAP, KeyBank. Panelists: Jane Larimer, NACHA; Keith Gray, The Clearing House; Tristan Thompson, UMB

Payments experts and industry stakeholders will discuss Faster Payments and other payment acceleration options in the spotlight. Now that we are here, what are we doing and what does the future hold?

What the Escheat? – All You Need to Know About Unclaimed Property!

Pamela Wentz, Georgeson; Mary Gilmeister, AAP, NCP, WACHA

What is unclaimed property? Find out the answer to this question, and others, during this informative session. Learn how to stay n compliance with Unclaimed Property Laws, what auditors are looking for and best practices you can apply at your institution.

Ensure Your Unclaimed Property Procedures are Current and Complete

Pamela Wentz, Georgeson; Mary Gilmeister, AAP, NCP, WACHA

Comprehensive procedures are a key part of an unclaimed property compliance program. This session will discuss why they are important, what they should include and how to keep them updated.

Payments Laundering: Become an Expert

Jane Hennessy, G2 Web Services

Fraud grows with commerce and electronic fraud grows with electronic commerce. With the accessibility of “easy to use” tools increasingly available to help facilitate cybercrime comes the proliferation of “payments laundering.” Take a unique look at the threats from the “payment hustler’s” point of view. Cybercriminals are looking for inattentive compliance departments and will take advantage of vulnerabilities in your processes. This session will serve as a cautionary tale. We will review the current tactics being deployed by criminals, and demonstrate case studies of transaction laundering and payments laundering. See payments laundering from the criminal perspective.

Rookie Season: First-year Lessons from Two Payments Operations Managers

Moderator: Brian Laverdure, AAP, EPCOR. Panelists: Brian Weide, AAP, CTP, CrossFirst Bank; James Duckro, Heartland Bank

Have you recently been appointed to lead the development of a payments strategy for your financial institution? Or, are you part of a team assigned to review the changing payments landscape and make recommendations for the future payments strategy of your organization? Attend this moderated panel discussion featuring two first-year managers who will share their thoughts on lessons learned, best practices and advice for current and future leaders in payments.

Improved Payments Security with Biometrics

David Lott, Federal Reserve Bank

Voice, facial and iris recognition biometrics is becoming more prominent with the introduction of mobile wallets. Financial institutions are also looking to integrate biometrics to improve customer experience and authentication. Find out the advantages and challenges of various biometric technologies, and what’s coming in the near future, in this session.

The U.S. Faster Payments Council

Ann-Marie Bartels, AAP, EPCOR; Susan Doyle, AAP, Commerce Bank

The final report of the Faster Payments Task Force included a recommendation to establish a work group charged with designing the governance structure for the U.S. Faster Payments ecosystem. On April 24, the work group known as the Governance Framework Formation Team (GFFT) released a Request for Stakeholder Feedback on the Operating Vision for the U.S. Faster Payments Council. Join us for a discussion of the Faster Payments Council’s proposed purpose, structure, decision-making processes and funding model. Your participation in this session will provide you with an understanding of the Council and help inform EPCOR’s response to the Operating Vision for the Faster Payments Council.

Harnessing the Full Potential of APIs

Jane Larimer, NACHA

Many payments providers and leading financial services firms have been using Application programming Interfaces (APIs) to broaden and enhance services, increase automation and strengthen security. However, without standardization these businesses and financial services firms cannot reap the full the potential of APIs. API standardization can help improve the safety and transparency of transactions, increase efficiencies and speed of communications, and enhance support of payments innovations. In an environment where speed, automation, security and reach are key drivers for business decisions, now is an excellent time to explore how API standardization can benefit the payments ecosystem and advance the financial services industry.

Change the Story: Making Technology & Social Media Work at Your Bank

Jill Castilla, Citizens Bank of Edmond

Social media is not a fad and the banking industry has caught on to that fact. What’s next? Find out how social bank culture has transformed a $250-million asset community bank in Edmond, OK. Not only is social media deeply integrated into Citizens Bank of Edmond, it’s a key component that reaches into every part of the bank. Whether it’s cash mobbing a small business or running a popular downtown event, Heard on Hurd, using social media is second nature and a key conductor in communicating the message to an audience. Learn how the physical and digital feed seamlessly into each other in an integrated marketing approach.

ACH Alert Vendor Showcase

Profitable Multi-Channel Fraud Prevention

ACH Alert will demonstrate the industry’s first total exception decision portal. Fraud Prevention HQ provides a fully integrated dashboard for account holders to make pay or no-pay decisions on suspicious wire transfers, checks, incoming and outgoing ACH transactions, which will become paramount as same-day ACH and faster payments become a reality. Come learn how financial institutions are transforming costly fraud prevention into a revenue generating opportunity.

Centrix Vendor Showcase

Centrix provides Reg E compliance software as well as technology to identify payments fraud. For Reg E dispute resolution, Centrix has redefined the process with a paperless case management system. Additionally, for incoming payments fraud protection, Centrix offers ACH filter/block and check positive pay (with payee match). For ODFI’s, Centrix provides innovative, paperless risk assessment technology, reporting and origination file monitoring.

G2 Web Services Vendor Showcase

Strengthen Your KYC & KYCC Compliance

Despite the current environment where guidance can sometimes be ambiguous, financial institutions are expected to follow the Bank Secrecy Act/Anti-Money Laundering (BSA/AML) guidelines for Know Your Customer and meet the expectations of examiners. It is important for financial institutions to expand their capabilities through strategic vendor partnerships and understand how to best manage these different components. Join us to learn about G2’s suite of business customer onboarding and monitoring products.

Affirmative Technologies Vendor Showcase

Risk and Reporting Tools

Affirmative Technologies’ Risk Management platform and reporting dashboard provides financial institutions with attainable insight into exposure and risk within the organization and by their direct Originators and Third Party Processors. ACHRiskManager™ is designed to improve operational efficiency by validating and monitoring incoming ACH files against pre-defined risk settings and suspending only those files containing exceptions and anomalies for further operator review. We will also demo our latest business intelligence reporting tool, ACHINSIGHT™. The ease of generating both ad-hoc and custom reports with graphical dashboards and displaying various trending reports, including report outliers, ACHINSIGHT™ can provide understandable reports and quickly gain insight on your overall ACH growth and customer behavior.

Talk to the Regulators

Moderator: Larry Matteson, AAP, APRP, CCM, EPCOR. Panelists: Connie Treadway, Federal Reserve Bank of Kansas City; Kevin Schmidt, FDIC

What is on the mind of Regulators? Find out directly from the Federal Reserve Bank (FRB) and Federal Deposit Insurance Corporation (FDIC) during this panel discussion. After a short presentation, panelists will open the floor to answer your questions regarding what they are looking for when performing examinations.

How to Perform a Third-Party Sender Audit

Fred Laing II, AAP, CTP, NCP, UMACHA; Mary Gilmeister, AAP, NCP, WACHA

An annual audit of Third-Party Service Providers and Third-Party Senders is required by the NACHA Operating Rules. Join our industry experts to learn the steps of completing an Appendix Eight audit along with reviewing sound business practices and related compliance areas.

Deposits and Payments, What Can Go Wrong?

Paul Carrubba, Esq; Scott Jones, Esq., Adams & Reese LLP

Financial institutions face risk when accepting deposits and sending payments and transfers. As payments move faster, fraud accelerates and a financial institution’s exposure increases. Having proper policies, procedures and agreements in place is vital to ensuring that your institution has adequate protection.

Join two payments attorneys for a discussion on the steps financial institutions can implement to reduce the exposure and increase the likelihood of success in the event of litigation. Hear examples of litigation featuring financial institutions that could have avoided a loss if its employees had been properly trained and the financial institution had been adequately prepared.

Specifically, this session will address:

  • the various types of deposit fraud and importance of the bank following reasonable commercial standards
  • the exposure to fraud when opening new accounts
  • check payment litigation and the importance of proper terms and conditions in agreements
  • ACH and Wire Transfer Fraud, commercially reasonable security procedures, and related litigation.

RTP Update: How Banks and CUs are Leveraging RTP to Better Serve Their Customers

Steve Ledford, The Clearing House

Community banks and credit unions play critical roles in ensuring all consumers have access to fair, transparent and competitive financial products and services. Yet most of the talks around real-time payments have been relative to large financial institutions focused on P2P. Although many credit unions and community banks do not have a real-time payments strategy, faster payments are important to their future as well. Mr. Ledford will share business use cases and operation readiness, and explain how faster payments fits into any long-term strategy to stay relevant and competitive with the larger financial institutions.

Millennials & Payments

Jen Kirk, AAP, EPCOR

EPCOR’s Jen Kirk, Vice President, Industry & Government Relations, will moderate a panel of millennials—all working professionals, who share only one commonality—their age. Questions to be discussed might include “How many credit cards do you have?,” “What banking apps do you use?” or “How did you decide what bank you use?”. It’s really up to you, as the audience will be encouraged to ask questions. This is a unique opportunity for your organization to start a conversation with “experts” of this generation—who also happen to be your future customers/members.

What’s Been Adjusted With Fed Adjustments?

Becky Frasier, Federal Reserve Bank of Atlanta

This session will talk about what adjustment types are trending high in today’s environment. Find out what changes have been made to the Federal Reserve Bank’s adjustment process recently and what changes are being considered. Regulation CC amendments introduced a new Remote Deposit Capture Indemnity. Find out how these indemnity claims can be made through the Federal Reserve Bank’s adjustment process.

Fintechs: Friend or Foe?

Shawn Princell, Cash Flow Solutions; Beth Cronenweth, AAP, CCM, Huntington National Bank

The role of Fintechs in the payments space evolves as new innovations and payment mechanisms are created and it seems a new advancement is introduced weekly. Are Fintechs a threat to the traditional financial institution or do they represent the possibility of offering enhanced services to their customers? In some instances, the Fintech might be looking to the financial instutition as a partnership opportunity. And, is it possible the financial instutition itself may be acting in the role of the Fintech, possibly creating a scenario where the financial instutition is disintermediating itself? As the debate continues the issue of security regarding compliance issues remains, particularly as some Fintechs become pseudo-financial instutitions but may not be held to the same security standards and requirements. This lively debate brings together industry stakeholders who share their thoughts and encourage an interactive debate on the way Fintechs are looked at today and how they may be perceived in the future.

The Silver Lining of an Audit: How to Learn from Mistakes and Improve Your Payments Operations

Jennifer Kline, AAP, APRP, NCP, EPCOR; Kay Dugger, AAP, Huntington Bank; Dora Graham, The Old Fort Banking Company; Ashley West, AAP, MutualBank

Join an EPCOR auditor and financial institution members as they discuss the annual ACH Rules Compliance Audit, talk about processes and what lessons were learned as a result of the audit. Gain valuable insights from large, medium and small financial instutitions on how they prepare for the ACH Compliance Audit and what they gained from the audit to improve their ACH payments operations.

How to Manage Your Third-Party Relationships

Larry Matteson, AAP, APRP, CCM, EPCOR; Mike Fennell, AAP, Evolve Bank & Trust

Speakers will share practical advice about how they manage the Third-Party relationship and ways to mitigate inherent risks.

The Here and Now of P2P Payments

Eric Foust, Zelle; Keith Riddle, Corporate One Federal Credit Union

The Person-to-Person (P2P) industry is shifting towards real-time digital payments and financial instutitions need to keep pace. Gain an understanding of the P2P industry as it stands today from an industry solution provider and a corporate credit union.

Women in Banking: How To Advance Your Career

Moderator: Wendy Wishon, AAP, NCP, EPCOR. Panelists: Debbie Housh, AAP, CTP, Commerce Bank; Marlene Barkheimer, Farmers State Bank; Kathy McKinnon, CCUFC, SIUE Credit Union; Jessica Scott, KeyBank

Hear from several senior executives who have advanced their careers as they share lessons learned, how they moved forward in their careers, and advice for conference attendees, regardless of gender.

What You Gonna Do When NACHA Calls on You?

Shelly Sipple, AAP, APRP, EPCOR; Chris Barthel, AAP, Lake City Bank

Over the last several years, significant strides have been made to enhance risk management within the ACH Network and to improve Origination practices. The implementation of the Unauthorized Return Rate Rules in June 2010 were just the first step. More recently, the Rules were amended to further reduce the number of returned entries. Join us for an overview of these rules and the enforcement process. Also, hear from a community bank about its experience related to exceeding a return rate, including what actions they took to resolve the issue.

Operations Watch Dogs

Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR

Are you responsible for monitoring your account holder’s activity? During this session, we will look at different areas of account monitoring including Regulation D, ACH Rules and suspicious Activity. Learn why we do all this tracking and what other financial instutitions have done to streamline this process.

Harvesting Innovation: How to Create New Efficiencies and New Fee Income in the Digital World

Jeremy Joseph, eZforex

How can your organization harvest innovation to create efficiencies and fee income? During this session, Jeremy will discuss what moves make sense to make now, and what is coming down the pipeline that you may want to wait for. Artificial Intelligence (AI), blockchain technology and compliance trends will all be covered, including their applications in your day-to-day business.

Set Your Payments Strategy Using Benchmarking

Jen Kirk, AAP, EPCOR; Beth Cronenweth, AAP, CCM, Huntington National Bank

EPCOR has committed to conducting an annual Payments Benchmarking Study to provide insights on all things payments. This study is used as a tool by financial institutions as they look at how their peers are evolving in the payments space. This session will focus on strategic issues facing financial institutions today, like faster payments. Attendees will learn what insights EPCOR has evaluated by conducting this annual study and assist you in creating their own strategy that compliments your organization’s strategic and corporate plan.

EMV – Chip and Choice

Philip Andreae, Philip Andreae & Associates

The founders of EMV conceived the specifications as a foundation capable of addressing three basic business needs: a method to address counterfeit; the need to protect against the risk of lost and stolen; maintaining issuer control and the means to reduce the cost of authorizing transactions.

This third requirement became irrelevant with the emergence of the World Wide Web. Suddenly, merchants were selling online to a global array of consumers, call centers were no longer local but instead continents away and we each opened our phone countless hours a day to tweet, express, learn, play and share.

In our connected world what’s next? How do financial Institutions address the ever-present fear of identity theft, counterfeit, fraud and risk mitigation? Philip will talk about the future of EMV, the nature of identity and the responsibility of trusted entities in our digital world.

# Session Speakers Time
1 Change the Story: Making Technology & Social Media Work at Your Bank Jill Castilla, Citizens Bank of Edmond 8:30 a.m.
2 ACH Alert | Vendor Showcase 9:45 a.m.
3 Centrix | Vendor Showcase 9:45 a.m.
4 G2 Web Services | Vendor Showcase 9:45 a.m.
5 Affirmative Technologies | Vendor Showcase 9:45 a.m.
6 Talk to the Regulators Moderator: Larry Matteson, AAP, APRP, CCM, EPCOR. Panelists: Connie Treadway, Federal Reserve Bank of Kansas City; Kevin Schmidt, FDIC 10:25 a.m.
7 How to Perform a Third-Party Sender Audit Fred Laing II, AAP, CTP, NCP, UMACHA; Mary Gilmeister, AAP, NCP, WACHA 10:25 a.m.
8 Deposits and Payments, What Can Go Wrong? Paul Carrubba, Esq.; Scott Jones, Esq., Adams & Reese LLP 10:25 a.m.
9 RTP Update: How Banks and CUs are Leveraging RTP to Better Serve Their Customers Steve Ledford, The Clearing House 10:25 a.m.
10 Millennials & Payments Jen Kirk, AAP, EPCOR 12:40 p.m.
11 What’s Been Adjusted With Fed Adjustments? Becky Frasier, Federal Reserve Bank of Atlanta 12:40 p.m.
12 Talk to the Regulators Moderator: Larry Matteson, AAP, APRP, CCM, EPCOR. Panelists: Connie Treadway, Federal Reserve Bank of Kansas City; Kevin Schmidt, FDIC 12:40 p.m.
13 Fintechs: Friend or Foe? Shawn Princell, Cash Flow Solutions; Beth Cronenweth, AAP, CCM, Huntington National Bank 12:40 p.m.
14 The Silver Lining of an Audit: How to Learn from Mistakes and Improve Your Payments Operations Jennifer Kline, AAP, APRP, NCP, EPCOR; Kay Dugger, AAP, Huntington Bank; Dora Graham, The Old Fort Banking Company; Ashley West, AAP, MutualBank 1:50 p.m.
15 How to Manage Your Third-Party Relationships Larry Matteson, AAP, APRP, CCM, EPCOR; Mike Fennell, AAP, Evolve Bank & Trust 1:50 p.m.
16 The Here and Now of P2P Payments Eric Foust, Zelle; Keith Riddle, Corporate One Federal Credit Union 1:50 p.m.
17 RTP Update: How Banks and CUs are Leveraging RTP to Better Serve Their Customers Steve Ledford, The Clearing House 1:50 p.m.
18 Women in Banking: Advancing Your Career Moderator: Wendy Wishon, AAP, NCP, EPCOR. Panelists; Debbie Housh, AAP, CTP, Commerce Bank; Marlene Barkheimer, Farmers State Bank; Kathy McKinnon, CCUFC, SIUE Credit Union, Jessica Scott, KeyBank 3:30 p.m.
# Session Speakers Time
1 What You Gonna Do When NACHA Calls on You? Shelly Sipple, AAP, APRP, EPCOR
Chris Barthel, AAP, Lake City Bank
8:00 a.m.
2 Operations Watch Dogs Karen Sylvester, AAP, CAMS, CRCM, NCP, EPCOR 8:00 a.m.
3 Harvesting Innovation: How to Create New Efficiencies and New Fee Income in the Digital World Jeremy Joseph, eZforex 8:00 a.m.
4 Fintechs: Friend or Foe? Shawn Princell, Cash Flow Solutions; Beth Cronenweth, AAP, CCM, Huntington National Bank 8:00 a.m.
5 Deposits and Payments, What Can Go Wrong? Paul Carrubba, Esq.; Scott Jones, Esq., Adams & Reese LLP 9:10 a.m.
6 TBA   9:10 a.m.
7 Set Your Payments Strategy Using Benchmarking Jen Kirk, AAP, EPCOR; Beth Cronenweth, AAP, CCM, Huntington National Bank 9:10 a.m.
8 The Here and Now of P2P Payments Eric Foust, Zelle; Keith Riddle, Corporate One Federal Credit Union 9:10 a.m.
9 EMV – Chip and Choice Philip Andreae, Philip Andreae & Associates 10:25 a.m.

Member

$500
Full Conference Registration,
Including Access to:

- Over 30 information-packed sessions
- Food-For-Thought Open Discussion Forums
- Complimentary Lunch & Snacks
- Awards Luncheon
- Gala Reception with Hors d’oeuvres and Cocktails
- Certificate of Participation
- Access to awesome payments experts!

Buy Ticket

Non-Member

$1,000
Full Conference Registration,
Including Access to:

- Over 30 information-packed sessions
- Food-For-Thought Open Discussion Forums
- Complimentary Lunch & Snacks
- Awards Luncheon
- Gala Reception with Hors d’oeuvres and Cocktails
- Certificate of Participation
- Access to awesome payments experts!

Buy Ticket

Optional Value Add: How to Confidently Identify Your Third-Party Sender Relationships Pre-Conference Workshop

$100

- $100 Conference Attendee or 4 Education Club Points
- $200 Member, Non-Conference Attendee

Sponsors

The Clearing House Federal Reserve NACHA

Exhibitors

ACH Alert Affirmative Technologies Cashflow Solutions Inc. Centrix Solutions The Clearing House Corporate One Federal Credit Union ECCHO Federal Reserve G2 Web Services Guardian Analytics JetPay Magic Wrighter Panini

May 22 – 24, 2018

Hilton Columbus/Polaris
Columbus, OH