Payments Conference


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About The Event

EPCOR's Virtual Paymentspalooza

This isn’t just any conference, it’s Paymentspalooza – the ultimate fusion of payments professionals, industry experts and innovative solution providers! Get ready to dive into a mosh pit of groundbreaking ideas as industry leaders take the stage to share insights on important topics impacting the payments industry. This is the event to engage in back-stage-level networking and jam out with multiple education tracks headlining recent and upcoming advancements in payments.

Earn up to 13.2 AAP/APRP credits and 2.4 NCP credit are available to conference attendees.

November 5 – 6


Behind the Palooza



Industry leaders take the stage to share insights on payments industry challenges and initiatives.

Sonja Delaney

Directions Credit Union

Tracy Downs

Corporate One FCU

Joni Hopkins, AAP

Federal Reserve Financial Services

Scott Jones

Adams and Reese LLP

Ian Mitchell

The Knoble

Darryll Stinson

Second Chance Athletes

Peter Tapling, APRP

PTap Advisory, LLC


Event Line-up

Jam out with platinum key-notes, information-packed breakouts sessions and back-stage-level networking.

  • 10:00 AM

    Welcome to EPCOR Virtual Conference

  • 10:10 AM

    General Session

    The Morning Payments Show

    Moderator: Jeff Rendel; Special guests: Elena Whisler, The Clearing House; Joni Hopkins, AAP, Federal Reserve Bank; Jane Larimer, Nacha

    Get your coffee ready and start your day with all the news and information you need to successfully navigate the ever-changing world of electronic payments. Join Jeff Rendel as he engages in candid conversation with our panelists, diving into the many nuances of the electronic payments world and exploring everything from fraud and compliance to trends and new developments.

  • 11:15 AM

    Breakout Session

    Preparing for ISO 20022

    Joni Hopkins, AAP, Federal Reserve Bank

    You may have heard about ISO 20022, but do you know how to apply the language to instant payments? Let’s take a look at how to apply this old standard to new payments systems such as FedNow® and RTP® as speaking the ISO 20022 language is one of the keys to faster payments success! Together we’ll cover ISO 20022 basics including five message business areas, common messages, benefits of ISO 20022 messages in payments and more. Then, we will walk through scenarios to see if you are able to identify the most common ISO 20022 messages.

  • 11:15 AM

    Breakout Session

    Decoding Reg E and Debit Card Dispute

    Diana Kern, AAP, Shazam

    Regulation E is a straightforward concept, yet the language can be complicated. Applying the regulation to each situation many times falls in a gray area. We’ll cut to the chase and discuss best practices for resolving errors and simplify the ways to determine liability. This session will cover actions you might take to investigate, why “unauthorized” is more complicated than you think, managing claims outside of the reg’s stated timeframe and when it’s okay to contradict the consumer’s claim.

  • 12:45 PM

    Breakout Session

    Hot Topics in Payments Law and Regulation for 2024 and Beyond

    Matt Luzzader & Jeff Hunter, Kelley Drye & Warren LLP

    Emerging issues such as the credit card competition, open banking, consumer protection and artificial intelligence promise to remain in the 2024 headlines. In this rapidly evolving environment, it is important for financial institutions, payment processors and other industry participants to understand how their businesses should meet law enforcement and regulatory expectations. But tracking these issues can be daunting. This rapid-fire session will give gives attendees an overview of the hot legal and regulatory issues. We will examine both recent compliance updates, such as the FTC’s Safeguards Rule and the new data breach notification requirements and pending legislation and rulemaking, such as CFPB’s proposed rule on personal financial data rights under Dodd-Frank Act Section 1033, which is expected to be finalized in the fall of 2024. Attendees will test their knowledge in real-time and build their understanding of the current legal and regulatory environment.

  • 12:45 PM

    Breakout Session

    Checks: Understanding Your Rights and Limiting Fraud Losses

    Marcy Cauthon, AAP, APRP, NCP, EPCOR

    As check fraud continues to rise, has your financial institution losses seen a rise as well? Well, you’re not alone! Checks continue to be an easy avenue to commit fraud with easy access to authentic -looking check stock and sophisticated printers. Join this session to discover what warranty or liability your institution holds depending on what side of the fraudulent check you are on. Come prepared to collaborate together on what can be done to mitigate these losses. 

  • 1:50 PM

    General Session

    Banking with Heart: Protecting The Human Being Behind Our Transactions

    Ian Mitchell, The Knoble

    The financial services industry has the opportunity to do even more good for society than ever believed. Human crime is the exploitation of human beings for financial gain: human trafficking, scams, elder financial exploitation, and child exploitation. In this session, you will learn about some of the top financially motivated human crimes and how inherent gaps in the financial services ecosystem are being exploited to support these crimes. More importantly, you will hear stories about how hundreds in the financial services community are joining the law enforcement community around specific initiatives to advance their financial programs to protect the most vulnerable. Be prepared to be challenged, inspired and encouraged.

  • 10:00 AM

    General Session

    Generate This - AI and Payments

    Peter Tapling, APRP, Ptap Advisory Services

    Generative AI, with ChatGPT leading the way, certainly grabbed a lot of headlines in 2023. What does generative artificial intelligence mean to banking and payments? Gain an understanding of artificial intelligence and insights into AI’s positive contributions to seamless transactions, fraud detection and personalized experiences. Alongside its benefits, we’ll candidly discuss AI’s potential downsides, such as data security vulnerabilities, algorithmic biases and the risk of malicious misuse. All with the goal of making you more comfortable in conversations when the topic of AI comes up!

  • 11:10 AM

    Breakout Session

    A Review of the Uniform Commercial Code: Recent Cases and Best Practices for Avoiding Check Fraud

    Scott Jones, Adams & Reese LLP

    Checks are not dead. In fact, they are likely the largest source of losses in financial institutions today. The UCC and various other laws set forth when a paying bank and a bank of first deposit must absorb the loss. But, these laws can be confusing and hard to understand. This session will look at the underlying laws and recent legal cases, providing participants with practical ways to prepare for and potentially avoid check fraud and associated losses.

  • 11:10 AM

    Breakout Session

    Identity Theft, Synthetic Identity and Scams: Mitigation Techniques for your Organization

    Peter Tapling, APRP, Ptap Advisory Services

    Much has been said about the challenges posed by identity theft, synthetic identities and scams. But what can we DO about it? This session will make sure everyone understands these threats and provide some actionable guidance to bring back to your organization as you look to protect your customers and members.

  • 12:40 PM

    Breakout Session

    Implementing Faster Payments from a Credit Union’s Perspective

    Tracy Downs, Corporate One Federal Credit Union; Sonja Delaney, Directions Credit Union

    As the momentum behind real-time payments continues to skyrocket, it’s time to learn how your credit union can take advantage of the opportunities offered by this payment method. It all starts with getting connected to one or both of the new immediate payment rails—RTP® network and/or the FedNow® Service.

    Join us to hear how one credit union connected to the RTP® network using Corporate One as its Third-Party Service Provider (TPSP). During our session, we will chat with a financial institution about the implementation process and lessons learned along with how they see immediate payments being used. Also hear about lessons learned from those that are implementing FedNow®.

  • 12:40 AM

    Breakout Session

    Funds Transfer Case Update: A Review of Recent Legal Cases Pertaining to Wire Transfers and ACH Origination

    Scott Jones, Adams & Reese LLP

    This session provides an overview of Article 4A of the Uniform Commercial Code (UCC) and reviews recent cases analyzing funds transfer issues and fraud. This session will answer questions like: (a) Who bears the risk of a fraudulent or unauthorized funds transfers arising from a business email compromise, stolen user credentials and/or employee/business partner theft? (b) What is a “commercially reasonable” security procedure and what does "commercially reasonable" really mean? (c) How do you know what is an acceptable (and unacceptable) method for user authentication and the verification of a funds transfer in an ever-changing technological landscape?

  • 1:45 PM

    General Session

    You’re Enough! A Self-C.A.R.E. Strategy to Transform Stress Into Success

    Darryll Stinson

    According to The World Health Organization anxiety and depression cost the global workforce $1,000,000,000,000 (one trillion U.S. dollars) per year in lost productivity! In addition, more than 50% of U.S. workers are not engaged at work as a result of stress. This presentation examines the causes of these mental health challenges and outlines a strategy that all attendees can use to decrease stress, reverse burnout and increase productivity. Throughout this experience, participants will: Learn how to develop a system of self-care that supports their desired level of success using Darryll’s proven C.A.R.E. framework. Rewire limiting beliefs to optimize their performance and productivity. Reframe mental health stigmas to take pride in their wellness (vs. feel shame). Learn how to be consistent and patient with themselves in their growth process.

  • ACH Rules Update

    Shelly Sipple, AAP, APRP, NCP, EPCOR

    In response to various credit push fraud schemes, Nacha has proposed new ACH rule changes to help ODFI and RDFI participants reduce this type of fraud. Join us for a session discussing such ACH rule changes involving ODFI and RDFI fraud monitoring, reversals, returns and funds availability timing. Other rule changes pertaining to timeframes surrounding the Written Statement of Unauthorized Debit (WSUD) will also be discussed.

  • ACH State of the Union

    Jane Larimer, Nacha

    As the backbone of the payments system, the ACH Network has experienced unprecedented growth and evolution in recent years, driven by innovation and industry demand. With record-breaking payments volume and value last year, the ACH Network continues to work and grow. Same Day ACH is stronger than ever, as the $1 million per-payment limit makes it an even more attractive option. Join us to learn about the most common and the fastest-growing ACH use cases. We’ll also look at Nacha’s new Risk Management Framework and what your institution can do to reduce the incidence of successful fraud and improve the recovery of funds within the ACH Network.

  • Fighting Debit Card Fraud

    Trevor Witchey AAP, NCP, EPCOR

    With thousands of account holders at your financial institution who each have Debit Cards, there are many opportunities for fraudsters to scheme, steal cards or data, and infiltrate card reading. During this session, we’ll discuss various card-related fraud scenarios, troubleshooting with Card Network rules, and mitigation techniques to reduce the incident of Debit Card fraud. In addition, we’ll discuss ways to help improve your cardholder awareness of fraud events and how they can protect themselves and their cards from risk.

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Paymentspalooza Registration

Unleash your learning experience with an extraordinary lineup. Get ready for an extravaganza that will captivate your curiosity.



per Person

  • 12 sessions
  • On-Demand Courses
  • Awesome payments experts!


Non-Member Conference

per Person

  • 12 sessions
  • On-Demand Courses
  • Awesome payments experts!


Fall Conference

In-Person Event

  • More than 30 sessions
  • Exhibit Hall Access
  • Awesome payments experts!
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