Virtual
Payments Conference
2025
EPCOR's Virtual Paymentspalooza
This isn't just any conference, it's Paymentspalooza - the ultimate fusion of payments professionals, industry experts and innovative solution providers! Get ready to dive into a mosh pit of groundbreaking ideas as industry leaders take the stage to share insights on important topics impacting the payments industry. This is the event to engage in back-stage-level networking and jam out with multiple education tracks headlining recent and upcoming advancements in payments.
Earn up to 14.4 AAP/APRP credits and 2.4 NCP credit are available to conference attendees.
November 18 - 19
2025
Industry
Leaders
Industry leaders take the stage to share insights on payments industry challenges and initiatives.
Peter Davey
PaymentsJedi Advisory
Scott Jones
Adams and Reese LLP
Diana Kern, AAP
SHAZAM
Sharon Lewis
Oklahoma Bankers Association
Paul Long
Fundamism
Christine Mayes
Corporate One Federal Credit Union
Nanci McKenzie, JM, AAP, APRP
Federal Reserve Bank of Atlanta
John Min
Monex
Michael Timoney
Federal Reserve Bank of Boston
Event Line-up
Jam out with platinum key-notes, information-packed breakouts sessions and back-stage-level networking.
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10:00 AM
Welcome to EPCOR Virtual Conference
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10:10 AM
General Session
What's Next with the Economy and the Effect on Your Financial Institution
John Min, Monex
Join one of the industry's leading economists to gain insight into the latest economic trends and what's ahead. Learn about how recent developments may affect financial institutions' operations and gain additional understanding of the latest consumer payments trends. We'll examine emerging trends, regulatory developments and the role of technology in driving speed, transparency and cost-efficiency across global transactions. Discover how financial institutions and Fintechs are responding to consumer demands, adapting to new standards like ISO 20022 and navigating the challenges of interoperability and compliance. Whether you're in strategy, operations or technology, this session will equip you with practical knowledge to stay ahead in a rapidly changing market.
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11:15 AM
Breakout Session
The Latest in Check Fraud Schemes, Responses, and Mitigation Strategies
Trevor Witchey, AAP, APRP, NCP, EPCOR
Today, online platforms have better security than years past, and fraudsters have moved back to physical item fraud through altering, forging or counterfeiting checks. Paper checks are being stolen from the mail, used improperly with Remote Deposit Capture (RDC) services and easily replicated with check stock and printers available from retailers. Together, we'll discuss how financial institutions could respond to different types of fraud and walk through real-time solutions to help reduce the incidence of fraud.
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11:15 AM
Breakout Session
Immediate Payments: Elevating Your Financial Institution with Send and Request for Payment
Christine Mayes, Corporate One Federal Credit Union
Expand beyond Receive-Only capabilities on the RTP® Network and the FedNow® Service to unlock the full potential of immediate payments with Send. This session will guide you through the transformation from Receive-Only to Send, demonstrating how adopting this profile can enhance your financial institution's competitiveness, streamline operations and boost member satisfaction. We'll cover the key benefits, trending use cases, strategic implementation insights and actionable steps to seamlessly integrate this advanced payment option into your financial institution's operations. Additionally, we will also look ahead to Request for Payment and what this capability might mean for the industry. Join us and learn how to take your payment services to the next level.
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12:45 PM
Breakout Session
Debit Card Error Resolution: What Does Reg E Say (Or Not Say) About Investigations?
Diana Kern, AAP, Shazam
Only your organization can make the final call on whether an error occurred. Regulation E is a straightforward concept, yet the language can be complicated and applying the regulation to each situation is often not a black-or-white matter. Add to that the fact that much of the language was written decades ago. Join Diana and your peers to identify the stated requirements, compare investigative techniques and craft some best practices you can implement immediately.
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12:45 PM
Breakout Session
Quantum-Safe: Protecting Payments in the Quantum Era
Peter Tapling, APRP, PTap Advisory; Nanci Mckenzie, Federal Reserve Financial Services
As the quantum era approaches, leaders in the payments industry must future-proof payment systems and protect financial operations. Hear insights from the technology and financial services sectors that draw from a leading quantum payments project team's whitepaper to explore quantum and guide institutions toward quantum-safe status.
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1:50 PM
General Session
Reframing Resilience: Connecting to the Present, Others and Oneself
Paul Long
Everyone in society has a shared human connection. We all have been through something, are currently going through something or will inevitably go through something. So, how do we leverage that foundation to connect more to the present, others and ourselves? Together we will learn how to use Paul's philosophy, Fundamism, to create brain pattern interrupts to get out of our own heads and into the moment. Paul's message will lead you through a wealth of emotions as you laugh, think, reflect and have FUN while learning tactical tips to create more meaningful interactions with others.
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10:00 AM
General Session
Fraud Trends and Mitigation: A Panel Discussion
Caroline Cypriano, JJ4 Tech; Michael Burke, SHAZAM; Michael Timoney, Federal Reserve Financial Services
Benefit from the firsthand wisdom of our panel of payments industry experts, who share their unique insights surrounding evolving fraud challenges impacting financial institutions, businesses and account holders. We'll hone in on the effect of scams and fraud on financial institutions and their clients and ways institutions can help. Learn more about mitigation tools and techniques available to financial institutions to bolster your fraud-fighting toolbox. We'll also delve into the importance of information sharing in the fight against fraud.
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11:10 AM
Breakout Session
Authentication and Authority in Online Payments
Scott Jones, Adams & Reese LLP
What is authentication? Is it different than authority? These concepts are the foundation of enforcing payments and transactions, especially in an increasingly digital world. Fully understanding these concepts and ensuring your institution has solid policies and procedures in place to obtain them is critical. There is no single "right" way to authenticate an account holder and to ensure they are authorized. However, this session will look at the law and best practices and will consider changes in technology and industry trends.
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11:10 AM
Breakout Session
Developing and Executing a Payments Strategy
Tristan Thompson, Central Bank; Brian Dao, AAP, EPCOR
As financial institutions face increased competition, regulatory complexity and shifting consumer expectations, developing a robust payments strategy is critical for remaining competitive and ensuring long-term success. This session will provide attendees with tools and insights necessary to build, refine and execute a payments strategy that aligns with both market demands and organizational goals.
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12:40 PM
Breakout Session
Receiving Funds: A Review of Recent Cases and Rules Changes
Scott Jones, Adams & Reese LLP
What are the unique rights, responsibilities and risks for financial institutions receiving funds? This session looks at this evolving issue and reviews recent cases and changes in the ACH Rules.
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12:40 AM
Breakout Session
It's Not Cyber, It's Social
Michael Burke, SHAZAM
Learn to identify and define social engineering, whether it's client social or staff social. In this session, we'll provide current statistics and examples to keep you in the know on social engineering red flags.
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1:45 PM
General Session
What's Next in Payments? A look into the Future
Kevin Miyamoto, Identifee; Caroline Cypriano, JJ4 Tech; Peter Davey, PaymentsJedi Advisory
Plenty of topics come up when discussing the future of payments. Technology, digital, data, AI, security, open banking and regulations are common buzzwords throughout the industry. This panel of payments experts will provide their insights and predictions on these topics and more as we explore what's in store for payments in 2025 and beyond.
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The Changing Landscape of Debit Card Fraud and Error Claim Compliance
Diana Kern, SHAZAM
Debit cards are a staple payment method. Their convenience and ease of use make them an attractive option despite an ever-changing payments environment. But, like all payment methods, there are risks and fraud elements to understand. This session covers processes for handling errors, including unauthorized claims, while ensuring compliance with Regulation E and the card networks. We'll examine requirements for processing cardholder claims, following the global networks' chargeback rules and managing time frames for merchants and card issuers.
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Don't Compete for Fraud Losses - Building a Strong Collaboration Network!
Sharon Lewis, Oklahoma Bankers Association
The industry has seen an Increase in fraud losses over the last five years. And since criminals are collaborating, why aren't financial institutions? Together, we'll discuss building your own local network groups and utilizing existing networks to gain information. We'll also look at collaboration-generated case examples and success stories.
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ACH Rules Update and Initiatives
Shelly Sipple, AAP, APRP, NCP, EPCOR
Ensure your organization is current on new ACH Rules amendments and recent Nacha initiatives. We'll review the 2026 rules aimed at mitigating credit-push fraud through strengthening ACH origination controls and improving the recovery of funds. We'll discuss the latest initiatives within the ACH Network.
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Used and Abused Check Adjustments
Marcy Cauthon, AAP, APRP, AFPP, NCP; EPCOR
What should you do when you miss the deadline to return a check? Well, that depends on the issue. Join us for a guided tour of five of the most commonly misused check adjustments as we define who makes the warranty and what must accompany each type of adjustment.
Paymentspalooza Registration
Unleash your learning experience with an extraordinary lineup. Get ready for an extravaganza that will captivate your curiosity.