General Session

Generate This - AI and Payments

Peter Tapling, APRP, Ptap Advisory Services

Generative AI, with ChatGPT leading the way, certainly grabbed a lot of headlines in 2023. What does generative artificial intelligence mean to banking and payments? Gain an understanding of artificial intelligence and insights into AI’s positive contributions to seamless transactions, fraud detection and personalized experiences. Alongside its benefits, we’ll candidly discuss AI’s potential downsides, such as data security vulnerabilities, algorithmic biases and the risk of malicious misuse. All with the goal of making you more comfortable in conversations when the topic of AI comes up!

Breakout Session

A Review of the Uniform Commercial Code: Recent Cases and Best Practices for Avoiding Check Fraud

Scott Jones, Adams & Reese LLP

Checks are not dead. In fact, they are likely the largest source of losses in financial institutions today. The UCC and various other laws set forth when a paying bank and a bank of first deposit must absorb the loss. But, these laws can be confusing and hard to understand. This session will look at the underlying laws and recent legal cases, providing participants with practical ways to prepare for and potentially avoid check fraud and associated losses.

Breakout Session

Identity Theft, Synthetic Identity and Scams: Mitigation Techniques for your Organization

Peter Tapling, APRP, Ptap Advisory Services

Much has been said about the challenges posed by identity theft, synthetic identities and scams. But what can we DO about it? This session will make sure everyone understands these threats and provide some actionable guidance to bring back to your organization as you look to protect your customers and members.

Breakout Session

Implementing Faster Payments from a Credit Union’s Perspective

Tracy Downs, Corporate One Federal Credit Union; Sonja Delaney, Directions Credit Union

As the momentum behind real-time payments continues to skyrocket, it’s time to learn how your credit union can take advantage of the opportunities offered by this payment method. It all starts with getting connected to one or both of the new immediate payment rails—RTP® network and/or the FedNow® Service.

Join us to hear how one credit union connected to the RTP® network using Corporate One as its Third-Party Service Provider (TPSP). During our session, we will chat with a financial institution about the implementation process and lessons learned along with how they see immediate payments being used. Also hear about lessons learned from those that are implementing FedNow®.

Breakout Session

Funds Transfer Case Update: A Review of Recent Legal Cases Pertaining to Wire Transfers and ACH Origination

Scott Jones, Adams & Reese LLP

This session provides an overview of Article 4A of the Uniform Commercial Code (UCC) and reviews recent cases analyzing funds transfer issues and fraud. This session will answer questions like: (a) Who bears the risk of a fraudulent or unauthorized funds transfers arising from a business email compromise, stolen user credentials and/or employee/business partner theft? (b) What is a “commercially reasonable” security procedure and what does "commercially reasonable" really mean? (c) How do you know what is an acceptable (and unacceptable) method for user authentication and the verification of a funds transfer in an ever-changing technological landscape?

General Session

You’re Enough! A Self-C.A.R.E. Strategy to Transform Stress Into Success

Darryll Stinson

According to The World Health Organization anxiety and depression cost the global workforce $1,000,000,000,000 (one trillion U.S. dollars) per year in lost productivity! In addition, more than 50% of U.S. workers are not engaged at work as a result of stress. This presentation examines the causes of these mental health challenges and outlines a strategy that all attendees can use to decrease stress, reverse burnout and increase productivity. Throughout this experience, participants will: Learn how to develop a system of self-care that supports their desired level of success using Darryll’s proven C.A.R.E. framework. Rewire limiting beliefs to optimize their performance and productivity. Reframe mental health stigmas to take pride in their wellness (vs. feel shame). Learn how to be consistent and patient with themselves in their growth process.

ACH Rules Update

Shelly Sipple, AAP, APRP, NCP, EPCOR

In response to various credit push fraud schemes, Nacha has proposed new ACH rule changes to help ODFI and RDFI participants reduce this type of fraud. Join us for a session discussing such ACH rule changes involving ODFI and RDFI fraud monitoring, reversals, returns and funds availability timing. Other rule changes pertaining to timeframes surrounding the Written Statement of Unauthorized Debit (WSUD) will also be discussed.

ACH State of the Union

Jane Larimer, Nacha

As the backbone of the payments system, the ACH Network has experienced unprecedented growth and evolution in recent years, driven by innovation and industry demand. With record-breaking payments volume and value last year, the ACH Network continues to work and grow. Same Day ACH is stronger than ever, as the $1 million per-payment limit makes it an even more attractive option. Join us to learn about the most common and the fastest-growing ACH use cases. We’ll also look at Nacha’s new Risk Management Framework and what your institution can do to reduce the incidence of successful fraud and improve the recovery of funds within the ACH Network.

Fighting Debit Card Fraud

Trevor Witchey AAP, NCP, EPCOR

With thousands of account holders at your financial institution who each have Debit Cards, there are many opportunities for fraudsters to scheme, steal cards or data, and infiltrate card reading. During this session, we’ll discuss various card-related fraud scenarios, troubleshooting with Card Network rules, and mitigation techniques to reduce the incident of Debit Card fraud. In addition, we’ll discuss ways to help improve your cardholder awareness of fraud events and how they can protect themselves and their cards from risk.